Report Abuse/Spam

Report Abuse or Spam on Redpeak Finlux AI Trading Platform - Secure Cryptocurrency Trading Platform

Last Updated: 22.11.2025

1. What can you report?

  • Suspicious trading activities
  • Fraud attempts
  • Spam messages
  • Phishing attempts
  • Breaches of our Terms of Service
  • Unauthorized access attempts

2. How do I report an incident?

To report an incident, please send an email to our Security Department:

Email: info@redpeak-finlux.com

Please provide the following details:

  • Incident date and time
  • Thorough description of the incident
  • Supporting screenshots or evidence
  • Your contact information

3. What Happens After You Submit Your Report?

  • We will acknowledge receipt of your report within 24 hours
  • Our security experts are investigating the incident
  • We take appropriate measures to protect our users
  • You’ll receive feedback on the outcome

4. Privacy and Confidentiality

All reports are handled in strict confidence. Your identity will only be shared with the relevant authorities if required for investigative purposes.

5. Emergency Contact

For urgent security issues, please contact us immediately at:

Email: info@redpeak-finlux.com

6. Important Guidelines

  • Report incidents as soon as possible
  • Ensure all evidence is secure
  • Do not include sensitive data in your report
  • Only use official communication channels
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